Effective Date: June 2025
Website: https://alarmsolutions.co.nz/

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At Alarm Solutions, your privacy is important to us. This policy outlines how we collect, use, store, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

 

1. Information We Collect
We may collect personal information from you when you:

• Fill out a contact form on our website

• Email or call us directly

• Request a quote, download a brochure, or book a consultation

• Interact with us through third-party tools like email marketing or analytics

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This information may include:

• Your name, phone number, and email address

• Your physical address (if relevant to service)

• Business or company details (for commercial clients)

• Information related to your enquiry or service request

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2. How We Use Your Information
We collect personal information to:

• Respond to your enquiries or service requests

• Provide quotes, recommendations, or technical information

• Schedule and deliver services

• Improve our website and customer experience

• Send updates or notifications (only with your consent)

We do not sell or share your personal information with third parties for marketing purposes.

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3. Data Storage & Security
We take reasonable steps to protect your information from loss, misuse, and unauthorised access. This includes:

• Using secure forms and systems to store contact submissions

• Restricting access to authorised personnel only

• Regular reviews of our digital security practices

While we take security seriously, no online data transmission can be guaranteed to be 100% secure.

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4. Third-Party Tools & Cookies
We may use third-party services (e.g. Google Analytics) to understand how users interact with our website. These tools may collect anonymous data via cookies. You can disable cookies through your browser settings at any time.

 

5. Your Rights Under NZ Law
Under the Privacy Act 2020, you have the right to:

• Access any personal information we hold about you

• Request corrections to that information

• Withdraw consent for us to contact you

To exercise these rights, contact us using the details below.

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6. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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7. Contact Us
If you have any questions about this policy or your personal information, please contact us: Alarm Solutions, 6 Coppell Place, Hillmorton,  Christchurch 8024, Canterbury, New Zealand   (03) 377 7575   Emal  info@as.net.nz